Official Incident Report Gupshup for Gupshup

Open

Dear customers,

We want to inform you that we recently experienced issues with messaging through the Gupshup provider. These problems, unrelated to uContact, originated on the part of Gupshup.

The incident began on November 24 at 10:20:00 AM GMT-3 and was fully resolved by 01:30:00 PM GMT-3. We are pleased to inform you that the Gupshup technical team worked diligently to address these issues and restore the messaging service as quickly as possible.

For additional details on the resolution of this incident, we invite you to visit the official Gupshup page through the following link.

We apologize for any inconvenience this may have caused and appreciate your understanding.

Best regards,

The uContact Team.