Blacklist flows

The telephony option is currently available within the blacklist flows. This flow will always run before making a call from a dialer to decide whether or not to call the contact.

BlacklistStarActivity

Available variables

CALL
- type: Object

{
  "campaign": "power3<-",
  "destination": "099111111",
  "status": 1,
  "data": "variable1=val1:variable=val2",
  "alternatives": "099222222:099333333",
  "retries": 0,
  "contact": 1,
  "dialerbase": "data120211015T111344",
  "priority": 9999,
  "agentphone": "",
  "datetime": "Oct 15, 2021 11:13:44 AM"
}

At the end of the flow, the BlacklistResult activity must be called, returning the desired result (Call, Do not call, Respool Alternative)

uContact v6 English

Blacklist flows

Analytics

BlacklistStarActivity

Available variables

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