Blacklist flows

 

The telephony option is currently available within the blacklist flows. This flow will always run before making a call from a dialer to decide whether or not to call the contact.


BlacklistStarActivity

Available variables

  • CALL

    • type: Object

{ "campaign": "power3<-", "destination": "099111111", "status": 1, "data": "variable1=val1:variable=val2", "alternatives": "099222222:099333333", "retries": 0, "contact": 1, "dialerbase": "data120211015T111344", "priority": 9999, "agentphone": "", "datetime": "Oct 15, 2021 11:13:44 AM" }

 

At the end of the flow, the BlacklistResult activity must be called, returning the desired result (Call, Do not call, Respool Alternative)