{"type":"doc","content":[{"type":"heading","attrs":{"level":1},"content":[{"text":"Consideraciones","type":"text"}]},{"type":"taskList","attrs":{"localId":""},"content":[{"type":"taskItem","attrs":{"state":"TODO","localId":"2"},"content":[{"text":"Previo a la migración hay que coordinar con el cliente si no hay cambios que impacten APIs especificas tales como:","type":"text"}]},{"type":"taskList","attrs":{"localId":""},"content":[{"type":"taskItem","attrs":{"state":"TODO","localId":"1"},"content":[{"text":"Consumo de WS de uContact","type":"text"}]},{"type":"taskItem","attrs":{"state":"TODO","localId":"0"},"content":[{"text":"Puntos de seguridad","type":"text"}]},{"type":"taskItem","attrs":{"state":"TODO","localId":"3"},"content":[{"text":"Consumo de grabaciones ","type":"text"}]},{"type":"taskItem","attrs":{"state":"TODO","localId":"4"},"content":[{"text":"Consumo de SMS, cargas de bases, etc.","type":"text"}]}]},{"type":"taskItem","attrs":{"state":"TODO","localId":"5"},"content":[{"text":"Coordinar con debida anticipación la fecha del pasaje de los datos y comienzo de uso del sistema.","type":"text"}]},{"type":"taskItem","attrs":{"state":"TODO","localId":"6"},"content":[{"text":"Que todos los equipos tengan Google Chrome en su ultima version.","type":"text"}]}]},{"type":"paragraph","content":[{"type":"hardBreak"}]},{"type":"heading","attrs":{"level":1},"content":[{"text":"Requerimientos","type":"text"}]},{"type":"taskList","attrs":{"localId":""},"content":[{"type":"taskItem","attrs":{"state":"TODO","localId":"7"},"content":[{"text":"Servidor con uContact v6 instalado desde 0 con una licencia valida.","type":"text"}]},{"type":"taskItem","attrs":{"state":"TODO","localId":"8"},"content":[{"text":"Validar correcta conectividad y salida a internet, asi como servicios STUN e interfaces del equipo.","type":"text"}]},{"type":"taskItem","attrs":{"state":"TODO","localId":"9"},"content":[{"text":"Tener el consentimiento del cliente y visto bueno para comenzar a hacer la migración.","type":"text"}]},{"type":"taskItem","attrs":{"state":"TODO","localId":"10"},"content":[{"text":"Si hay muchos datos a pasar:","type":"text"}]},{"type":"taskList","attrs":{"localId":""},"content":[{"type":"taskItem","attrs":{"state":"TODO","localId":"11"},"content":[{"text":"Pasar la información hasta cierto dia (histórica) y despsues el día de la migración pasar la información de dicho día (grabaciones, y tablas de ccrepo)","type":"text"}]}]}]},{"type":"paragraph","content":[{"type":"hardBreak"}]},{"type":"heading","attrs":{"level":1},"content":[{"text":"Respaldo de datos","type":"text"}]},{"type":"taskList","attrs":{"localId":""},"content":[{"type":"taskItem","attrs":{"state":"TODO","localId":"12"},"content":[{"text":"Respaldo de la informacion de las tablas actuales","type":"text"}]}]},{"type":"codeBlock","attrs":{"language":"sql"},"content":[{"text":"//exportacion en el server viejo\n\n\nmysqldump -u ccuser -pccdatapassword2008 --no-create-info --complete-insert ccdata iax > iax.sql\nmysqldump -u ccuser -pccdatapassword2008 --no-create-info --complete-insert ccdata musiconhold > musiconhold.sql\nmysqldump -u ccuser -pccdatapassword2008 --no-create-info --complete-insert ccdata queue_members > queue_members.sql\nmysqldump -u ccuser -pccdatapassword2008 --no-create-info --complete-insert ccdata queues > queues.sql\nmysqldump -u ccuser -pccdatapassword2008 --no-create-info --complete-insert ccdata sip > sip.sql\nmysqldump -u ccuser -pccdatapassword2008 --no-create-info --complete-insert ccdata voicemail > voicemail.sql\nmysqldump -u ccuser -pccdatapassword2008 --no-create-info --complete-insert ccdata sounds > sounds.sql\nmysqldump -u ccuser -pccdatapassword2008 --no-create-info --complete-insert ccdata reports > reports.sql\nmysqldump -u ccuser -pccdatapassword2008 --no-create-info --complete-insert ccdata users > users.sql\nmysqldump -u ccuser -pccdatapassword2008 --no-create-info --complete-insert ccdata groups > groups.sql\nmysqldump -u ccuser -pccdatapassword2008 --no-create-info --complete-insert ccdata dialplan > dialplan.sql\nmysqldump -u ccuser -pccdatapassword2008 --no-create-info --complete-insert ccdata black_list > black_list.sql\nmysqldump -u ccuser -pccdatapassword2008 --no-create-info --complete-insert ccdata sms_spool > sms_spool.sql\nmysqldump -u ccuser -pccdatapassword2008 --no-create-info --complete-insert ccdata schedule > schedule.sql\nmysqldump -u ccuser -pccdatapassword2008 --no-create-info --complete-insert ccdata dialer > dialer.sql\nmysqldump -u ccuser -pccdatapassword2008 --no-create-info --complete-insert ccdata calls_spool > calls_spool.sql\nmysqldump -u ccuser -pccdatapassword2008 --no-create-info --complete-insert ccdata calls_scheduler > calls_scheduler.sql\nmysqldump -u ccuser -pccdatapassword2008 --no-create-info --complete-insert ccdata dialer_bases > dialer_bases.sql\nmysqldump -u ccuser -pccdatapassword2008 --no-create-info --complete-insert ccdata company > company.sql\nmysqldump -u ccuser -pccdatapassword2008 --no-create-info --complete-insert ccdata provider > provider.sql\nmysqldump -u ccuser -pccdatapassword2008 --no-create-info --complete-insert ccdata rates > rates.sql\nmysqldump -u ccuser -pccdatapassword2008 --no-create-info --complete-insert ccdata permissions > permissions.sql\nmysqldump -u ccuser -pccdatapassword2008 --no-create-info --complete-insert ccdata holidays > holidays.sql\nmysqldump -u ccuser -pccdatapassword2008 --no-create-info --complete-insert ccdata quality_model > quality_model.sql\nmysqldump -u ccuser -pccdatapassword2008 --no-create-info --complete-insert ccdata sms_scheduler > sms_scheduler.sql\nmysqldump -u ccuser -pccdatapassword2008 --no-create-info --complete-insert ccrepo queue_log_repo > queue_log_repo.sql\nmysqldump -u ccuser -pccdatapassword2008 --no-create-info --complete-insert ccrepo cdr_repo > cdr_repo.sql\nmysqldump -u ccuser -pccdatapassword2008 --no-create-info --complete-insert ccrepo auditory > auditory.sql\nmysqldump -u ccuser -pccdatapassword2008 --no-create-info --complete-insert ccrepo black_list_history > black_list_history.sql\nmysqldump -u ccuser -pccdatapassword2008 --no-create-info --complete-insert ccrepo sms_repo > sms_repo.sql\nmysqldump -u ccuser -pccdatapassword2008 --no-create-info --complete-insert ccrepo sipchat > sipchat.sql\nmysqldump -u ccuser -pccdatapassword2008 --no-create-info --complete-insert ccrepo tags > tags.sql\nmysqldump -u ccuser -pccdatapassword2008 --no-create-info --complete-insert ccrepo cel_repo > cel_repo.sql\nmysqldump -u ccuser -pccdatapassword2008 --no-create-info --complete-insert ccrepo dialer_bases_repo > dialer_bases_repo.sql\nmysqldump -u ccuser -pccdatapassword2008 --no-create-info --complete-insert ccrepo customer_feedback > customer_feedback.sql\n\n//exportaciones de tablas particulares (ejemplo)\n\nmysqldump -u ccuser -pccdatapassword2008 ccrepo DC_Client > DC_Client.sql\nmysqldump -u ccuser -pccdatapassword2008 ccrepo DC_Email_Management > DC_Email_Management.sql\nmysqldump -u ccuser -pccdatapassword2008 ccrepo DC_Param > DC_Param.sql\nmysqldump -u ccuser -pccdatapassword2008 ccrepo DC_Priority > DC_Priority.sql\nmysqldump -u ccuser -pccdatapassword2008 ccrepo DC_Ticket > DC_Ticket.sql\nmysqldump -u ccuser -pccdatapassword2008 ccrepo DC_TicketHistory > DC_TicketHistory.sql\nmysqldump -u ccuser -pccdatapassword2008 ccrepo DC_TicketPriority > DC_TicketPriority.sql","type":"text"}]},{"type":"paragraph","content":[{"text":"Pasar la información al servidor nuevo:","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"scp *.sql ","type":"text"},{"text":"root@I","type":"text","marks":[{"type":"link","attrs":{"href":"mailto:root@172.20.200.108"}}]},{"text":"PSERVERNUEVO:/root","type":"text"}]}]}]},{"type":"heading","attrs":{"level":1},"content":[{"text":"Restauración de la información","type":"text"}]},{"type":"taskList","attrs":{"localId":""},"content":[{"type":"taskItem","attrs":{"state":"TODO","localId":"13"},"content":[{"text":"Restaurar la información de las tablas","type":"text"}]}]},{"type":"codeBlock","attrs":{"language":"sql"},"content":[{"text":"// restauración en el server nuevo\n\nmysql -u ccuser -pccdatapassword2008 ccdata < iax.sql\nmysql -u ccuser -pccdatapassword2008 ccdata < musiconhold.sql\nmysql -u ccuser -pccdatapassword2008 ccdata < queue_members.sql\nmysql -u ccuser -pccdatapassword2008 ccdata < queues.sql\nmysql -u ccuser -pccdatapassword2008 ccdata < sip.sql\nmysql -u ccuser -pccdatapassword2008 ccdata < voicemail.sql\nmysql -u ccuser -pccdatapassword2008 ccdata < sounds.sql\n//*ver comparando la nueva*// mysql -u ccuser -pccdatapassword2008 ccdata < reports.sql\nmysql -u ccuser -pccdatapassword2008 ccdata < users.sql\nmysql -u ccuser -pccdatapassword2008 ccdata < groups.sql\nmysql -u ccuser -pccdatapassword2008 ccdata < black_list.sql\nmysql -u ccuser -pccdatapassword2008 ccdata < sms_spool.sql\nmysql -u ccuser -pccdatapassword2008 ccdata < schedule.sql\nmysql -u ccuser -pccdatapassword2008 ccdata < dialer.sql\n//*ver comparando la nueva*// mysql -u ccuser -pccdatapassword2008 ccdata < dialplan.sql\nmysql -u ccuser -pccdatapassword2008 ccdata < calls_spool.sql\nmysql -u ccuser -pccdatapassword2008 ccdata < calls_scheduler.sql\nmysql -u ccuser -pccdatapassword2008 ccdata < dialer_bases.sql\nmysql -u ccuser -pccdatapassword2008 ccdata < company.sql\nmysql -u ccuser -pccdatapassword2008 ccdata < provider.sql\nmysql -u ccuser -pccdatapassword2008 ccdata < rates.sql\nmysql -u ccuser -pccdatapassword2008 ccdata < permissions.sql\nmysql -u ccuser -pccdatapassword2008 ccdata < holidays.sql\nmysql -u ccuser -pccdatapassword2008 ccdata < quality_model.sql\nmysql -u ccuser -pccdatapassword2008 ccdata < sms_scheduler.sql\nmysql -u ccuser -pccdatapassword2008 ccrepo < queue_log_repo.sql\nmysql -u ccuser -pccdatapassword2008 ccrepo < cdr_repo.sql\nmysql -u ccuser -pccdatapassword2008 ccrepo < auditory.sql\nmysql -u ccuser -pccdatapassword2008 ccrepo < black_list_history.sql\nmysql -u ccuser -pccdatapassword2008 ccrepo < sms_repo.sql\nmysql -u ccuser -pccdatapassword2008 ccrepo < sipchat.sql\nmysql -u ccuser -pccdatapassword2008 ccrepo < tags.sql\nmysql -u ccuser -pccdatapassword2008 ccrepo < cel_repo.sql\nmysql -u ccuser -pccdatapassword2008 ccrepo < dialer_bases_repo.sql\nmysql -u ccuser -pccdatapassword2008 ccrepo < customer_feedback.sql\n\n//importación de tablas particulares (ejemplo)\n\nmysql -u ccuser -pccdatapassword2008 ccrepo < DC_Client.sql\nmysql -u ccuser -pccdatapassword2008 ccrepo < DC_Email_Management.sql\nmysql -u ccuser -pccdatapassword2008 ccrepo < DC_Param.sql\nmysql -u ccuser -pccdatapassword2008 ccrepo < DC_Priority.sql\nmysql -u ccuser -pccdatapassword2008 ccrepo < DC_Ticket.sql\nmysql -u ccuser -pccdatapassword2008 ccrepo < DC_TicketHistory.sql\nmysql -u ccuser -pccdatapassword2008 ccrepo < DC_TicketPriority.sql","type":"text"}]},{"type":"heading","attrs":{"level":1},"content":[{"text":"Transferencia de información ","type":"text"}]},{"type":"taskList","attrs":{"localId":""},"content":[{"type":"taskItem","attrs":{"state":"TODO","localId":"14"},"content":[{"text":"En este punto se pasara toda la información entre el servidor viejo y el nuevo.","type":"text"}]},{"type":"taskItem","attrs":{"state":"TODO","localId":"15"},"content":[{"text":"TEner en cuenta configuraciones especificas que deban de transferirse (principalmente los de /etc/asterisk/*.conf)","type":"text"}]}]},{"type":"codeBlock","attrs":{"language":"sql"},"content":[{"text":"//grabaciones y voicemails\n\nscp -rp /var/spool/asterisk/monitor/ root@IPSERVERNUEVO:/var/spool/asterisk\n\nscp -rp /var/spool/asterisk/voicemail/ root@IPSERVERNUEVO:/var/spool/asterisk\n\n//base de datos interna y sonidos\n\nscp -rp /var/lib/asterisk/sounds/ root@IPSERVERNUEVO:/var/lib/asterisk\n\nscp /var/lib/asterisk/astdb.sqlite3 root@IPSERVERNUEVO:/var/lib/asterisk\n\n//ucontact\n\n//forms\n\nscp -rp /etc/IntegraServer/web/forms/ root@IPSERVERNUEVO:/etc/IntegraServer/web\n(antes en el server nuevo hacer mkdir /etc/IntegraServer/reports_old)\nscp -rp /etc/IntegraServer/reports/*.* root@IPSERVERNUEVO:/etc/IntegraServer/reports_old\n\nscp -rp /etc/IntegraServer/web/images/ root@1IPSERVERNUEVO:/etc/IntegraServer/web","type":"text"}]},{"type":"heading","attrs":{"level":1},"content":[{"text":"Consideraciones post Instalación ","type":"text"}]},{"type":"taskList","attrs":{"localId":""},"content":[{"type":"taskItem","attrs":{"state":"TODO","localId":"16"},"content":[{"text":"En la tabla configuration sacar configuraciones de propiedades especificas.","type":"text"}]},{"type":"taskItem","attrs":{"state":"TODO","localId":"17"},"content":[{"text":"Cambiar los usurios sip que sean Softphone o Built-in a encription=yes transport=wss (update sip set encryption='yes', transport='wss' where phonetype in('SoftPhone','Built-in'))","type":"text"}]},{"type":"taskItem","attrs":{"state":"TODO","localId":"18"},"content":[{"text":"Validar que se pasen los grupos de reportes espicificos del cliente.","type":"text"}]},{"type":"taskItem","attrs":{"state":"TODO","localId":"19"},"content":[{"text":"Validar que se pasen los flujos especificos del cliente (desarrollos particulares).","type":"text"}]},{"type":"taskItem","attrs":{"state":"TODO","localId":"20"},"content":[{"text":"Validar que se pasen y crren los origenes de datos especificos del cliente","type":"text"}]},{"type":"taskItem","attrs":{"state":"TODO","localId":"21"},"content":[{"text":"Pasos a seguir para la generación de archivos:","type":"text"}]},{"type":"taskList","attrs":{"localId":""},"content":[{"type":"taskItem","attrs":{"state":"TODO","localId":"22"},"content":[{"text":"Cargar un usuario SIP y guardarlo asi se genera el archivo de sip_integra.conf","type":"text"}]},{"type":"taskItem","attrs":{"state":"TODO","localId":"23"},"content":[{"text":"Cargar un flujo y hacer deploy así se genera el archivo extensions_integra.conf","type":"text"}]},{"type":"taskItem","attrs":{"state":"TODO","localId":"24"},"content":[{"text":"R","type":"text"},{"text":"einiciar y validar que los servicios de ucontact levanten correctamente.","type":"text"}]}]},{"type":"taskItem","attrs":{"state":"TODO","localId":"25"},"content":[{"text":"Validaciones:","type":"text"}]},{"type":"taskList","attrs":{"localId":""},"content":[{"type":"taskItem","attrs":{"state":"TODO","localId":"26"},"content":[{"text":"Grabaciones que se escuchen correctamente.","type":"text"}]},{"type":"taskItem","attrs":{"state":"TODO","localId":"27"},"content":[{"text":"Reportes que se ejecuten correctamente.","type":"text"}]},{"type":"taskItem","attrs":{"state":"TODO","localId":"28"},"content":[{"text":"Llamadas (entrantes - salientes)","type":"text"}]},{"type":"taskItem","attrs":{"state":"TODO","localId":"29"},"content":[{"text":"Login de agente y supervisor (con telefono wss integrado)","type":"text"}]},{"type":"taskItem","attrs":{"state":"TODO","localId":"30"},"content":[{"text":"Troncales sip (validar si no tienen register o parámetros particulares del proveedor).","type":"text"}]},{"type":"taskItem","attrs":{"state":"TODO","localId":"31"},"content":[{"text":"Form levante correctamente en un perfil de agente y supervisor.","type":"text"}]},{"type":"taskItem","attrs":{"state":"TODO","localId":"32"},"content":[{"text":"Flujos particulares del cliente ver logica correcta","type":"text"}]}]}]}],"version":1}

Browser not supported