Voice Broadcast

Watch this video and learn about the Voice Broadcast type dialer available in uContact that automates dialing campaigns, allowing you to send pre-recorded messages, surveys, reminders and more, without the need for agents to be available.

With different configuration options, different behaviors can be defined, such as playing audios and ending the call or transferring the customer to a campaign to contact an agent.

Learn how to use it for different purposes that help meet the needs of your Contact Center!