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Info

Email providers are servicesthat take care of the technical aspects necessary for sending and receiving emails.


In this section you can configure email providers.

Email Data

  • Name: It is the name by which the provider will be identified.

  • Type: It is where you choose the provider to use.

  • Account: It is the email through which emails will enteraccount used to send and receive email.

  • From Name: It refers to the name of the person who sent such emails.

  • Receive emails: If enabled, emails sent to the configured email address will be queued on the campaign. In addition, the IMAP and POP fields will be mandatory if the provider type is SMTP-IMAP; If this checkbox is empty, the campaign will not require incoming ports and will not receive mails, but it will be able to send.

Next, the different types of providers.

SMTP-IMAP

  • Password: Password assigned to the email account. If it is written incorrectly the new campaign will not be created, the user will be warned in case this happens.

  • Outbound SMTP: Protocol for simple transfer of assigned mail, it is mandatory to send emails.

  • Inbound IMAP: Assigned Internet message access protocol is mandatory only if Receive Emails is active.

  • Port: The number of the port assigned for each protocol. Note that this field only accepts numbers.

  • Status: The status refers to whether the provider is active, or if an error occurred when activating it. They are represented by colors:

    • Grey: This is the color that comes by default.

    • Red: This color appears when an error occurred.

    • Green: It means that it is successfully activated.

Tip

To finish the creation process, the user must click on the "Save" button.

 

Outlook

In the case of an Outlook-type provider, you must log-in. For this we must complete the fields and click Save.

Info

In case you want to change the account, we must change in the Account field and click the Activate Outlook button

In this step we must log in with the same email account that we put in the account field, after entering the password and having started the session correctly we must accept the necessary permissions for sending and receiving emails.

In case this process has been satisfactory we will see the following screen. All set, we can use the provider in a campaign.