Main Features

Take the following technical training course to learn about some of the many features that exist in uContact. How to upload contact lists, how to configure and view logs added to the system, and more!

 

05 1. List upload | 1 min.

Learn how to upload a list of contacts to uContact so that the solution's native autodialers can start contacting them. How to associate a list with a campaign, how to add primary and alternate numbers, how to prioritize them, and more!

 

05 2. Salesforce plug-in | 2.5 min.

Learn everything there is to know about uContact’s Salesforce plug-in taking this brief course. How to make calls manually from the Softphone, receive and answer calls, open contact profiles, save uContact’s call dispositions into Salesforce, add or edit breaks, access call history, and more!