On Premises

Ubuntu Server Installation

Download and use the image: 

^{ubuntu-16.04.4-server-amd64.iso}

Open

Select the default language (“English”). It should not be put another, then press enter.

Open

Select the country in which the installation is being made, then press enter.

Select default locale settings shown in the picture, then press enter.

Select no keyboard and press enter.

Select keyboard layout and press enter.

^{Select the exact specification of the keyboard and press enter.}

^{Put the name of the equipment to be installed in this case " INTEGRASERVER " and press enter in continue .}

^{Create a new user in this case is called integra and press enter in continue.}

^{Select the user name of the system that is being created which will also be " integra " and press enter in continue .}

^{Enter a specific password for the user and press enter in continue.}

^{Check the password again and press enter in continue. Select No and press enter in continue.}

Select No and press enter in continue

Select Time-Zone and press enter on Yes in continue.

Select  Guided – use entire disk and set up LVK and press enter in continue.

^{Accept partition or hard disk where the system will be installed by pressing enter on Yes.}

Use all available space (shown by default) to create partitions and press enter in continue.

Press enter in Yes in confirm changes.

If there is a proxy configure it, if not leave blank.

Select No automatic Updates and press enter in continue.

Select OpenSSH server option with the space bar and press enter in continue.

Install GRUB by pressing Yes in continue.

Press enter in continue to finish the installation.

At the beginning use “password” as root password, then is possible to change it from the system web interface.

Integra Server Installation

To install Integra Server in any of its versions should do the following:

Login with the OS default user (in this case integra):

^{Run the following commands to set a root password and update the OS to the latest version :}

On the file: /etc/ssh/sshd_config 

Modify  PermitRootLogin yes. (This is made to be able to log with root and have permissions to finish the instalation).

Change the network: sudo vi /etc/network/interfaces

Change:

for

Then after restart, download the lastes version of setup uContact.

Download Setup

To download the latest version and run it:

wget https://storage.googleapis.com/builds-ucontact/uContact/IntegraInstall.zip

unzip IntegraInstall.zip

chmod 777 IntegraInstall

sudo ./IntegraInstall 2>&1 | tee ~/ucontactinstalllog.txt

At this point the following information will be requested:

• IP address of the database server and telephony  (local IP will be suggested, if enter is pressed the suggestedIP will be used by default)
  
  

• uContact domain ( *.ucontactcloud.com is shown) a valid domain must be entered eg.: xxxxxx.ucontactcloud.com (being xxxxx the subdomain assigned fot the installation), a domain must be entered to continue.

• Installation language es / en / pt (Spanish, English, Portuguese).

• Password for root (it will be changed).

To see the log tail -f /root/ucontactinstallong.txt

Change Timezone

Execute the folowing command:

^{sudo dpkg-reconfigure tzdata}

Select the desired timezone and choice OK

REMOTE ACCESS

Usually for support issues we need remote access to the servers. We use OpenVPN AS for this porpoise.

Steps to Install and Configure

• From the Client Router Config DynDns if you have a Dynamic Public IP.

• From the Client Router Forward Port 1194 to the OpenVPN AS Server.

• From the Client Router Forward port 4569 if they want to use remote extensions to Integra Telephony Server.

• Install OpenVPN AS, download from http://openvpn.net/index.php/access-server/download-openvpn-as-sw/113.html?osfamily=Ubuntu.

Install  .deb package 

• Configure through https://IPSERVER/admin
  
  
  
  

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• Disable the field that allows the internet traffic to be routed through the VPN.