Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

This app is currently discontinued.

...

Creating the iframe

Code Block
languagehtml
<iframe 
  src="https://yourInstance.ucontactcloud.com/uphone/" 
  scrolling="no" 
  allow="camera;microphone">
</iframe>

Event notifications

Messages will be sent to the parent page when these events occur:

For subscribing uPhone events, window proxy API will have to be used.

This is an example of how to subscribe to events from the page that has the iframe.

Code Block
languagejs
window.addEventListener('message', e =>{
	console.log(e.data.action);
	console.log(e.data.params.number);
});
  • Making a call

  • Receiving a call

  • Sent dispositions

The information will be received in the following format

Make call

Code Block
languagejson
{
  "action":"makeCall",
  "params":{
	"number":1234
	"campaign":"campaign->"
  }
}

Receiving a call

Code Block
languagejson
{
  "action":"gettingCall",
  "params":{
    "number":1234
    "campaign":"campaign->"
  }
}

Finished call

Code Block
languagejson
{
  "action": "finishedCall",
  "params": {
    "campaign": "Incoming<-",
    "clientId": "9999",
    "date": "2022-6-17 12:51:59",
    "direction": "incoming",
    "duration": "123",
    "guid": "6353dfa0-2a90-4d57-b145-1c3826cde381"
  }
}

Sent dispositions

Code Block
languagejson
{
  "action": "sentDispositions",
  "params":{
    "campaign": "Incoming<-",
    "clientId": "9999",
    "date": "2022-6-17 12:51:59",
    "direction": "incoming",
    "dispositions": {
      "action": "NOACTION"
      "comment": "comment"
      "value1": "Venta"
      "value2": ""
      "value3": ""
    },
    "duration": "123",
    "guid": "6353dfa0-2a90-4d57-b145-1c3826cde381"
  }
}

Execute actions

You can execute actions on uPhone by using the window proxy API.

Code Block
languagejs
//Get the iframe window
var w = document.getElementsByTagName('iframe')[0].contentWindow;

const call = {
  action: "makecall",
  params:{
    number:1113,
    campaign: "campaign->"
  }
};
//Send message
w.postMessage(call, '*');

Here is an example of how to obtain the iframe window and sending to the uPhone.