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  • Making a call

  • Receiving a call

  • Sent dispositions

  • Agent login

The information will be received in the following format

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Code Block
languagejson
{
  "action": "sentDispositions",
  "params":{
    "campaign": "Incoming<-",
    "clientId": "9999",
    "date": "2022-6-17 12:51:59",
    "direction": "incoming",
    "dispositions": {
      "action": "NOACTION"
      "comment": "comment"
      "value1": "Venta"
      "value2": ""
      "value3": ""
    },
    "duration": "123",
    "guid": "6353dfa0-2a90-4d57-b145-1c3826cde381"
  }
}

Agent Login

Code Block
languagejson
{
  "action": "agentLogin",
  "params":{
    "id": "384",
    "name": "4444",
    "callerid": "4444",
    "fullname": "ccass_ucontact",
  }
}

Execute actions

You can execute actions on uPhone by using the window proxy API.

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