Here we can find all the information relevant to the telephony actions that can be performed through our API.
Calls
With the calls we can find the following available actions
Expand | ||||
---|---|---|---|---|
| ||||
via Proxy
|
Expand | ||||
---|---|---|---|---|
| ||||
|
Expand | ||||
---|---|---|---|---|
| ||||
via Proxy
|
Expand | ||||
---|---|---|---|---|
| ||||
|
Expand | ||||
---|---|---|---|---|
| ||||
|
Expand | ||||||
---|---|---|---|---|---|---|
| ||||||
Json object
|
Recordings
Here you will find how to use recordings with the API
Expand |
---|
Expand |
---|
Expand | ||
---|---|---|
| ||
Dialers
Here we see some actions that we use only for voice markers.
Expand | ||
---|---|---|
| ||
This JSON object is found on LocalStorage and encrypted, this has the information of the Answered Call and if is From a Dialer all the information of the Next alternative phone to Respool. Dialer: Campaign, Main number, status(always 1), data (params and values for the workflow), alternatives (with :), retries (for this main number), contact (id), dialebase, priority, agentphone Convert this datas to the Objet Respool shown below. What can we do with Objet Respool?:
via Proxy
|
Expand | ||||||||
---|---|---|---|---|---|---|---|---|
| ||||||||
Json object
via Proxy
|
Expand | ||||||||
---|---|---|---|---|---|---|---|---|
| ||||||||
Json Object
via Proxy
|
Expand | ||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ||||||||||||||||||||
Examples for each modeInsert Dialer with priority X
Insert Dialer with high priority
Insert Scheduled Call for anytime
Insert Dialer call to a Dialer with ownership
|
Expand | ||
---|---|---|
| ||
|
Expand | ||||
---|---|---|---|---|
| ||||
|
Upload Bases
The API gives us the possibility to upload the lists of dialers in a simple way, with parameters and with timezone so that it is used the most appropriate to your needs.
Expand | ||||
---|---|---|---|---|
| ||||
File Format
|
Expand | ||||
---|---|---|---|---|
| ||||
File format
|
Campaigns Information
You can also get voice campaign information through the API.
Expand | |||||||
---|---|---|---|---|---|---|---|
| |||||||
To see the status of system campaigns summarized, the following method exists
Response
|
Expand | ||||
---|---|---|---|---|
| ||||
On the other hand, if we want to obtain all the information of the campaigns of the system, we can use this other method
Response
|