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Did you know that with uContact it is possible to customize the configuration parameters of your telephone campaigns to fit the needs and logic of your business? Watch this video and learn how to create inbound and outbound voice campaigns so that your agents can manage all calls initiated and/or received by your Contact Center quickly and efficiently.
💫 02.7. Facebook and Messenger campaign settings | 5,5 min
So that your Contact Center agents can manage comments on Facebook posts, receive, distribute and/or send direct messages on Messenger, it is necessary to create a campaign for each of these channels. Learn how to create a Facebook and Messenger campaign, activate providers, and add members to get it up and running in this video.