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Watch this video and learn how to combine the omnichannel strategies offered by uContact to further personalize the way digital interactions are distributed among different agents and/or active campaigns in your Contact Center.
💫 02.6. Telephone campaign settings | 9 min
Did you know that with uContact it is possible to customize the configuration parameters of your telephone campaigns to fit the needs and logic of your business? Watch this video and learn how to create inbound and outbound voice campaigns so that your agents can manage all calls initiated and/or received by your Contact Center quickly and efficiently.
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