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  1. Port 3478  UDP/TCP must be opened at least for the host stun.ucontactcloud.com

  2. Port 8089  UDP/TCP must be opened at least for the host (ucontactinstance).ucontactcloud.com

  3. Port 443 UDP/TCP must be opened at least for the host (ucontactinstance).ucontactcloud.com

  4. Ports 10000-2000 UDP must be opened at least for the host (ucontactinstance).ucontactcloud.com

  5. Access to the site   http://cacerts.geotrust.com/GeoTrustRSACA2018.crt and redirector.gvt1.com/ must be enabled in order to allow browsers to validate uContact SSL certificate.

  6. Enable access to the activator license site : us-central1-licenciator.cloudfunctions.net/api/servers/getLicence

  7. Enable access to monitoring tool: monitor.ucontactcloud.com

  8. Access to the following  IP´s  (104.197.204.63   , 74.125.134.127) used by google chrome.

  9. Verify that SIP -  ALG is not active on the local or border network devices.

  10. Verify that IPS - detection is not active because it can cause VoIP packet discard and voice problemas (unespected call drops).

  11. Domain *.github.com must be enable for system updates

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