Changelog

Fixed saving the ID of messages received via Webhooks.

Fixed email sending to multiple recipients in Tasks.

Fixed an issue in uPhone that caused agent accounts to be deactivated.

Supervisors can now view all agent dispositions regardless of the "View Dispositions by Agent" setting.

Fixed an error when activating Gmail and Outlook providers.

Fixed an issue in the WFM API that caused closed interactions to be counted twice.

Fixed issues with receiving emails using Gmail.

Made corrections and improvements to messages, replies, and reactions on Instagram.

Improved the visualization of messages on the spy and recordings screens.

Added new fields to the WFM API.

The saving of messages sent through email dialers has been fixed.

Now the WrapUp timer is not displayed during transfers between agents.

Corrections have been made to the reception of emails using Gmail as a provider.

Agent notifications for interactions have been corrected when using ringall or ringallmultiple strategies.

The reception of CC has been corrected when sending emails from Outlook to Gmail.