Fixed upload of dispositions per batch.

Build 6.392 script was replaced by error in tracked_links table index.

Fix call parking. Different calls were shown with the guid and caller id repeated. This occurred when a parked call was terminated by the caller, the guid of this was repeated in the typification of the following calls.

Fix SMS, the sent and seen statuses were not arriving correctly.

Fix in security groups, used a reserved word from MySQL8.

Fix of create table webchat_queues for uContact installer.

Date fix in WFM reports API interactions_stats.

Local array in file MySQL8.

Date language fix in JSON MySQL8.

Fix in WhatsApp notifications.

Dialer fix: when a base was raised it turned on by itself.

Improved IntegraServer.log view: now in database exceptions, not all stack trace is shown.

Fix in reverse and progressive flows.

Fixed sync false in SMS and webchat unified inbox.

Fix in log of channels flows for activities of type Procedure.

Fix in the typifications screen when uploading them in batch.

Append video for recordings.

Channels flow log is added to the logrotate.

The date format in the JSON library is fixed and the Java driver is updated to the latest version.

Fix obsolete namespace in MySQL8.

Fix in uploading data to MySQL8 file.

Fix in first webchatclient message.

Fix in update: MySQL8 drivers for Ubuntu 16 and 18 are not updated.

Licenciator version of Ubuntu.

Se valida la licencia en caso de que algún campo esté mal.

Fix ExecWS flows, POST method.

Fix interactions timeout.

Fix trigger automatic login.

Fix websocket channels NGINX.

Fix outbound workflow.

Fix when updating agent in email_repo when attending interaction.

Fix ICECandidateGathering.

Survey.py is deleted.

Fix when assigning previous interactions to agents when connecting to websocket.

HeyNow providers providerId is changed: select by input type number.

Fix preview and progressive ring time out.

Fix phone number in HeyNow recordings.

Fix ART workforce reports.

Unregister peer logoff.

Fix Nginx status.

Fix recordings converter.

Fix campaign_stats.

Fix URL decode SMS.

Fix Facebook entity on save.

Fix read in Bot Functions.

Fix in email and messenger campaign members: agents could be seen when assigned.

Fix in agent call API, the form of the campaign that is received is taken and sent to the CTI.

The interactions in the WebChat queue were gone when the campaign was not on time, now they are maintained if they enter before the end.

Utf8mb4 characters are filtered into dialer bases from the front.

Fix in dialplan base64, now we use UTF8.

SQL injection in Login and Rating.

Fix of options in Facebook textarea in the Unified Inbox.

Fix when breaking

Fix in log formatting of date> IntegraServer.log

Fix in view of agents by security group in recordings

Log in DispositionCall (details about API)

Facebook Fix: PhotoMatch Username

Fix in NullPointerException MemoryCache

Visual fix on slow reports

Log rotate Syslog on install

Fix when bringing the first SMS's of an interaction

Fix when viewing SMS recordings with enter

When an agent was writing something in the unified inbox and a call came to him, he lost everything, now it is fixed

Fix status of pause agents when logging out in campstatus

Fix status of first whatsapp message when the interaction is outgoing

Fix in email when an email arrives to an interaction that is in queue

Fix in webchat recordings when there is a bot

Fix for error typing calls that were parked

Fixes in transferred and then retrieved interactions

Fix when uploading audios and music on hold

Fix about security group agents in recordings

HTTPS is added for DinstarWebDigest

Fix \ n JSON in webhook

Fix on report DetalleTipificacionesWebChatPorFecha.jrxml

Fix when saving attachments to base for per-flow SMS providers

Fix when retrieving interactions from different channels

Fix when sharing screen from agent to client in webchat, sometimes the video was not seen

Fix in survey report ⭐ ⭐ ⭐

Fix when uploading a disposition base with blank lines

Fix in call log in webchat_log_repo

Serialization of transfers between agents when the Integra Server is restarted

Fix on screen of recordings when there was only one campaign in the filter

Fix in bots

Fix for duplicate messages in bots

Fix in channels dashboard when the campaign had bot at the end

Fix in notificatins of transfers between campaigns

Fix in 'evaluate expression' bot

Form url encoded parameter is added in channels stream

Fix in campaing chat

Fix email history font in unified inbox

Fix hide/unhide facebook comments

Fix client name in messenger

Fix URLENCODE in asterisk when sms arrived whit %

Security groups of agents in reports, before it did not take agents into account

Fix campaign NONE in queue_log_repo del phone.js events

Fix in channels provider flows: it wasn't ignoring them in dialplan file

Fixes in activity for bots: ExecWS

Like is removed in the caller id when loading the historical sms in the unified inbox

White label images are added in the install script, to download from the licenciator

Fix contact manager

Record is saved in calls_spool_repo when reespooling

Fix of retries 0 in busy agent

Default VM false when creating agents

Fix in query sms recordings

Fix in historical query sms in interaction

Fixed bug in SMS spying, messages were not seen properly

Fix of blacklist method in IntegraFramework

Fix in email password when updating a campaign

Fix in limit of 1000 agents in getSips ws

Facebook activation without messenger provider

Fix in omnichannel dashboard service level

Fix in designer's background

Fix in respool alternative without alternative numbers

Fix in EmailStatisticsData report

Fix when deploying in Workflows designer

Stun is removed from google on phone js

Fixed field ‘To’ when forwarding emails

Fix loading agent campaigns when initiating an interaction

Fix messenger images at the beginning of the interaction

Fixes in Spanish webchat translations

Fix on name when transferring webchat and full name

Fix in sms_providers

• HeyNow and Email, password problems

Fix on SMS recordings screen

• Search for recordings by agent started by a bot

Fix on unified inbox

• Spell check was not taken when sending messages by pressing enter

Fix in SMSDetalleConversacion report

The verbose level for the func_odbc is changed

Fix in fromname email

Fix in negative channel of dialers

Fix in queue_log transfer, the number was not being saved

Fix in voice dispositions, the button was stuck

Fix in webchat when on video call

Fixed agent error already connected with interaction

Fix in tag runner

Fix in closing email

Fix in email when transferring between campaigns

Fix in REENTERQUEUE in emails

Fix in sms_scheduler

REGExp validation on SMS providers

Fix in the DNCR of the dialers

• It was not updated in real time

Fix in holdtime of interactions

• Dashboard and standby interactions time were not the same

Fix in voice campaigns, DID with + not allowed

Fix in hey now recordings and sending audios

Duplicate email fix

Fix email forwarding

Lock in SMS flows

Fixes in reports:

• CDR - Complete per Campaign

• Detail Messenger dispositions by date

• Completed by Month

Fixes in Messenger:

• OUTMESSENGER name was wrong and REENTERQUEUE was executed in agent-initiated interactions

Fix in respool peeraccount and accountcode

Fix tagging peeraccount and accountcode

When making the request to the licensor:

• Mac is added

• It is validated that the license comes in the correct format

Fixing times when the wait is greater than one hour in the channels dashboard

Fix in webchat REENTERQUEUE

• The data was wrong in the base in the CONNECT

Fix in asterisk, don't hangup if argument is missing

Fixes in messenger:

• Data4 was left without the name of the person when REENTERQUEUE in messenger_log_repo and the first message was without agent in messenger_repo

Fix when transferring an inactive interaction would transfer the active one

Fix in dialers, campaign is added to recycling

Fixes in heyNow integration

Fix on spy screen

• Agents are asked to share when they log in

Fix on SMS canned responses when starting a conversation

Fix on checklicence of licenciator

Delete notification closing event so that the call is no longer cut

Fix notifications when receiving interaction from bot

Fix that the number was not seen when spying interactions

UpdateIntegra script fix to update from portal or licenciator

Campaign in FINISHWRAPUP in DB

Fix for spying on recordings when the phone is administrative type

Fix for outgoing audios for WhatsApp

• Now they are recorded in MP3

Fix in IntegraFramework HttpProxy function

Changes to SMS Infobip API

• Use different URLs

Fix on base load with timezones

Fix on disconnection of websockets and ping on webchat

Fix in IntegraFramework method audits

Fix bots in exec ws activity

Bot fixes:

• Fix in wsexec for SOAP

• Clickable hyperlinks on webchat

• When the client clicks on a bot option in webchat, the number they send is seen

Fixes in reports:

• FlowofCallsId

• SummaryTimesCampaign

• DetailCampaignsTimes

Fix in SMS Recordings, list of campaigns when the user is not SuperUser

Fix in creating agent profile photos for batch upload

Fix in first message on WhatsApp did not mark the status

Fix on sms dashboard

Fix on-screen rates, fields that are primary key are disabled when a record is selected

Fixes in reports

• Amount Messenger By Dates

• Detail CDR Complete

• DetailCDRCompletoPorBase

• DetailsTypesMessengerByDate

• Measurement List

• PerformanceByAgentMessenger

Fix saving agent in heynow

Sleep 60s for bulk sms

Chrome fix

• does not ask for a camera or microphone, now it asks for it in the index

Fixes in reports:

• agent login detail

• detail campaign times

Fix in SMS parameters in BD

Autopause fixes

Escape \: in HSM wavy

Fix Dinstar SMS and REENTERQUEUE

Fix in portal in report list selection

Fix in multiple messages at the beginning of the interaction in messenger

Fix in Hey API for channel 6

Fix when converting flows with "rare" characters in WorkflowDesigner

Fix in reports for when agents are not listed by default

Bot timeout fixes

Fix for historical email interaction messages

• The subject is removed to make the query faster.

Fix in ports of SMS Campaigns

Fix in workflow designer combos and Background app

SMS attachment fixes

• They were not kept in the BD because it did not give them the time, but it was shown in the portal.

Fixes in HeyNow to receive messages and send images

Fix for custom pauses in one campaign, when the agent is viewed in another campaign.

Fix in reports

• detailing outgoing and incoming SMS

• detailing campaign times

• IVR by date

Bots fixes

• When transfer to the bot arrives, it starts to run

• Selected options are shown disabled

• Problems with transferring to campaigns without agents

Fix in & quote; at workflow designer

• The fix is only in the inputs, it did not break anything when it was deployed

Loop fix on bots

Fix on spy channels

Tilts arrangement in webchat form

Fix on video recordings: EBML

Fix on supervisor without phone giving console error due to sound settings

Fix by sorting campaigns by type on campaign screen

All references to hold_interactions, an old table, are removed

Fix in multiple notifications (chrome bug or not)

Fix in CURL asterisk headers

Fix of -1 agents logged into the home dashboard

Notified with an error when the websocket fails to connect

Fix when changing the DID of a campaign when the dialer was random

Fix the check "all agents" in reports

Fix when initiating sms interaction, the record in the sms_repo table was repeated

Arrangements in webchat:

• When screen sharing is changed, the stream is reconnected now

• On the client, the agent image

• Seeing the link of an attachment sent by an agent

Campaign DID is updated when changing from the associated dialer

Agent is deleted if user is deleted

Fix in Wavy API

Fix in chrome logoff

• (in the onwindowsunload event) sometimes there was no AGENTLOGOFF in queue_log_repo

Fixes in the Facebook Wall

Large number of mails, from 20 to 50 with a maximum of 20MB in total

Campstatus Monitoring icons are changed (spy call, spy screen, etc.)

Fix in notifications

• If an interaction entered while a call was ringing, the call was cut because the previous notification was closed automatically.

ExecPython changed to ExecScript

Fix in survey controller and query survey.jrxml

Fix “STOPBREAK” in automatic login and now the '@' in the user is ignored

Fix when cloning surveys

Fix in webchat, fullscreen is enabled on screen sharing

Fix on facebook for interactions related to old posts

Fix in webchat transfers

• When the client closed a web chat that was being transferred the interaction was available

Fix in SMS when many messages arrived together with attachments, two different interactions were generated

Webchat Client fixes

• Fix when sending attachments

• Fix in styles

• Allow screen monitoring from different web connections

• Fix in Screen Monitor

Fix in installer SMS flow

Audit is added for the connecting error.

• Error Answering call will appear in the auditory table

Fix when deleting an email dialer if it is on

Fix on the agent screen

• When closing dispositions tab

Fix Google TTS and ASR

Fix when deploying a workflow with Latin characters

Fix in PowerDialer when max channels = 1 and overdial = 0%

Fix in individual surveys and fix in python script

• Some answers were not displayed

Fix multiple messages in SMS initiating an interaction

• Problem: Only the first message was seen

• Solution: You see all messages, including attachments

Fix in name of attachment for mail

• The name was wrong because it was not made a decode

Fix in recording maintenance to not pass files in use

Fix when sending messages with strange characters via Dinstar providers

Fix email sent with the full Webchat conversation
When the HTML was seen as text