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changes.mady.by.user Daniel Olivera

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Operative Systems

(blue star) MacOS (blue star) Windows (blue star) Ubuntu

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Expand
titleScreen in pause
Info

These are the changes to warn the Agent that is in Break.

  1. When the agent is in break, the button changes to the Play button and beats to warn that it is in break

  2. The wallpaper will also change, by default, to gray (this color is modifiable).

  3. And the uContact logo will get blurry

Image RemovedImage Added

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Form

Info

Forms allow to do CTI.

This means that when a call is answered a form appears that contains all the client data based on the callerid, parameters that are passed from the telephony and the logic of the  form.

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