Date: Thu, 28 Mar 2024 12:39:24 +0000 (UTC) Message-ID: <1404721696.3.1711629564024@456534c6f298> Subject: Exported From Confluence MIME-Version: 1.0 Content-Type: multipart/related; boundary="----=_Part_2_1517055781.1711629564024" ------=_Part_2_1517055781.1711629564024 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Content-Location: file:///C:/exported.html
The network where agents are working, must consider the followin= g
Port 3478 UDP/TCP must be opened at least for the host stun.uconta= ctcloud.com
Port 8089 UDP/TCP must be opened at least for the host (ucontactin= stance).ucontactcloud.com
Port 443 UDP/TCP must be opened at least for the host (ucontactinstance)= .ucontactcloud.com
Ports 10000-20000 UDP must be opened at least for the host (ucontactinst= ance).ucontactcloud.com
Access to the site http://cacert= s.geotrust.com/GeoTrustRSACA2018.crt and redirector.gvt= 1.com/ must be enabled in order to allow browsers to validate uCon= tact SSL certificate.
Enable access to the activator license site: us-central1-licenciator.cloudfunctions.net/api/s= ervers/getLicence
Enable access to monitoring tool: monitor.ucontactcloud.com<= /a>
Access to the following IP=C2=B4s (104.197.204.63 &nbs= p;, 74.125.134.127) used by google chrome.
Verify that SIP - ALG is not active on the local or border network= devices.
Verify that IPS - detection is not active because it can cause VoIP pack= et discard and voice problemas (unespected call drops).
Domain *.github.com must be enable for system updates
Disable Google chrome perfromance settings: chrome://settings/ = =E2=86=92 Performance =E2=86=92. (Memory Saver toggle switched off, and Alw= ays keep sites added with https://(ucontactinstance).ucontactcloud.com= a>)
Based on this considerations, the policy of the antivirus used on the wo= rkstations they must be actuated in order to avoid port scan, blocking or d= enying the access by security reasons.